Once an order is placed, we are unable to make any changes, including cancellations or edits. This policy ensures an efficient and timely fulfillment process.

If you'd like to make a change after receiving your order, simply reach out via our Chatbot with your order details. For more information, please refer to our Exchange Policy.

For any request of change in delivery address, do reach out to us via our Chatbot before 9am. Our team will do our best to assist you.

Customers are strongly encouraged to do their due diligence to check their shipping address before placing an order online.

Do note that shipping delays may occur for shipping address amendments. If your order has been picked up by the courier before we can relay your request, you may need to incur additional charges of $10 on the delivery of your order.

For more information , please refer to our Shipping Policy.

No, in-store pick up option is currently not available.

We do not operate and fulfill orders on weekends.

For more information , please refer to our Shipping Policy.

For international orders request, please do reach out to us via our Chatbox. Please note that international shipping costs will be borne by you.

Yes, we do provide express delivery and it will be delivered within 1-2 working day(s) .

Do place your order by 9am. We pack and process our orders from 9am to 12pm daily, cut-off time for online orders is at 9am. Our operating days are Monday to Friday excluding weekends and public holidays.

For more information , please refer to our Shipping Policy.

It is recommended to wait for another 1-2 days during peak period.

Alternatively, you can reach out to us via our Chatbot and our CS representative will get in touch with you within 1-2 working days.

Do reach out to us via our Chatbot and we will assist you accordingly on the issue that you're experiencing.

To request an exchange or returns , please refer to our Exchange Policy for more information.

We no longer allow reservation of items both online & in store.

No, items can only be exchanged if you purchased it on TudungPeople Singapore website or in-store at 55 Arab Street.

The return and exchange process takes approximately one week.

For more information, please refer to our Exchange Policy

Only once.

For more information, please refer to our Exchange Policy

Sorry, items are non-refundable. However, we will provide a refund in the form of store credits tailored to each situation.

For more information, please refer to our Exchange Policy.

Sorry, we do not accept Cash On Delivery.

Sorry, items are non-refundable. However, we will provide a refund in the form of store credits tailored to each situation.

For more information, please refer to our Exchange Policy.

We accept cashless payments.

• Credit card (Mastercard , Visa ,AMEX , UnionPay)
• QR code (PayNow , PayLah)